How we handle
your information.
Draft notice: This policy is a starter template and must be reviewed by an attorney familiar with HIPAA, state telehealth law, and applicable privacy regulations (CCPA/CPRA, state laws) before production use.
1. Information we collect
We collect information you provide directly to us (account information, intake responses, health history), information generated through your use of our services (messages, visit notes, prescriptions), and technical information (device, browser, usage analytics).
2. How we use your information
We use your information to provide and improve our clinical services, communicate with you about your care, process payments, comply with legal obligations, and with your consent, for permitted research and product improvement.
3. How we share your information
We share your information with: (a) healthcare providers involved in your care, (b) pharmacies compounding and shipping your medications, (c) service providers under strict business associate agreements, (d) as required by law, and (e) with your explicit consent.
4. HIPAA
Meemo Wellness and our clinical partners are covered entities under HIPAA. Your Protected Health Information (PHI) is handled in accordance with our Notice of Privacy Practices. See our Notice of Privacy Practices.
5. Your rights
You have the right to access, correct, delete, and obtain a copy of your information. California residents have additional rights under CCPA/CPRA. Contact us at hello@meemowellness.com to exercise these rights.
6. Security
We use administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest, access controls, and regular security reviews.
7. Contact
For privacy questions, contact us at privacy@meemowellness.com or Meemo Wellness, Beverly Hills, CA 90212.